KooKoo Bear Kids Shipping Information
International Shipping Powered by
We have partnered with Bongo International to service our international customers.
At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.
NOTE: All payment, shipping, or return requests should be submitted to Bongo at Support@BongoUS.com
Free Domestic Shipping
KooKoo Bear Kids is offering free ground shipping within the USA on many orders that total over $99.00 (not including tax or surcharges). Most of our furniture and larger items are NOT part of this free ship offer due to the large size and weight of the items.
Simply Use Promo Code "FREESHIP" During Checkout.
Please remember that Furniture can also be shipped via our in home Comfy Bear Service which is an additional $155.00. This service includeds delivery of the items up to your desired rooms, set up if needed and take away of allpackaging.
All items will be sent via ground shipping only and shipped within the 48 contiguous United States. If you require a faster shipping method please selct from the shipping options in the chack our process.
If you choose to return an item that has been shipped to you free of charge, you will receive a refund for that item minus the appropriate shipping and handling fees (fees can be found on our order information page on this web site).
Please feel free to call customer service at (800) 475-6909 or email us at firstname.lastname@example.org, if you have any questions at all.